Terms of Service

1. Introduction and Acceptance

Welcome to Slim Chickens ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile applications, food delivery services, dining services, and all related services (collectively, the "Services") operated by Slim Chickens, a food service company located in the United States.

By accessing, browsing, or using our Services, including placing food orders, creating an account, or engaging with our content, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must discontinue use of our Services immediately.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding agreements
• Reside in areas where our Services are available
• Provide accurate and complete information when creating an account
• Comply with all applicable local, state, and federal laws

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "our," or "us" refers to Slim Chickens and its affiliates, employees, agents, and representatives.
• "User," "you," or "your" refers to any individual or entity that accesses or uses our Services.
• "Services" includes our website, mobile applications, food ordering system, delivery services, dining services, catering services, and all related functionalities.
• "Content" refers to all text, graphics, images, logos, audio, video, software, data, and other materials available through our Services.
• "Website" refers to slim-chickens.world and all associated subdomains and pages.
• "Order" refers to any request for food, beverages, or related products placed through our Services.
• "Account" refers to the personal account you create to access certain features of our Services.

3. Use of Services

3.1 Permitted Use

You may use our Services for the following permitted purposes:

• Personal, non-commercial use in accordance with these Terms
• Browsing our menu and restaurant information
• Placing legitimate food orders for personal consumption
• Creating and managing your user account
• Participating in promotions and loyalty programs
• Providing feedback and reviews about your experience
• Accessing customer support services

3.2 Prohibited Use

You agree not to use our Services for any of the following prohibited purposes:

• Any illegal, harmful, threatening, abusive, or discriminatory activities
• Impersonating another person or entity, or falsifying your identity
• Attempting to gain unauthorized access to our systems, servers, or networks
• Distributing viruses, malware, or other harmful software
• Scraping, mining, or harvesting data from our Services
• Interfering with or disrupting our Services or servers
• Using automated systems, bots, or scripts to access our Services
• Violating intellectual property rights of Slim Chickens or third parties
• Sending spam, unsolicited communications, or promotional materials
• Providing false, inaccurate, or misleading information
• Reselling or redistributing our Services without authorization
• Using our Services to compete with our business

4. User Accounts

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

4.1 Registration Requirements

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Choose a secure password and keep it confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

4.2 Account Security

You are solely responsible for maintaining the security of your account credentials. Slim Chickens will not be liable for any loss or damage resulting from your failure to protect your account information.

4.3 One Account Per Person

Each user is permitted to maintain only one active account. Creating multiple accounts may result in suspension or termination of all your accounts.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or other reasons we deem necessary to protect our business and other users.

5. Products and Services

5.1 Food Safety and Quality Standards

Slim Chickens is committed to maintaining the highest standards of food safety and hygiene. All our food products are prepared in accordance with local health department regulations and industry best practices. However, we cannot guarantee that our products are free from all allergens or suitable for all dietary restrictions.

5.2 Product Descriptions and Pricing

We strive to provide accurate descriptions and current pricing for all menu items. However, we reserve the right to:

• Modify menu items, ingredients, and pricing without prior notice
• Correct pricing errors, even after an order has been placed
• Discontinue products or services at any time
• Limit quantities available for purchase

5.3 Order Acceptance and Processing

All orders are subject to acceptance by Slim Chickens. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Pricing errors
• Payment issues
• Delivery restrictions
• Suspected fraudulent activity

5.4 Delivery Terms and Conditions

For delivery orders, the following terms apply:

• Delivery Zones: We deliver only within designated service areas
• Minimum Orders: A minimum order value may be required for delivery
• Delivery Times: Estimated delivery times are approximate and may vary due to weather, traffic, or high demand
• Delivery Fees: Additional delivery charges may apply
• Contact Requirement: You must provide a valid phone number and be available to receive your order

5.5 Temperature-Sensitive Items

Hot food items are delivered at optimal serving temperature, but may cool during transport. Cold items are maintained at appropriate temperatures using proper packaging and handling procedures.

5.6 Order Modifications and Cancellations

Order modifications or cancellations may be possible before preparation begins. Once food preparation has started, orders cannot be modified or cancelled. Please contact us immediately if you need to make changes to your order.

5.7 Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and other approved payment methods. All prices are in U.S. dollars and include applicable taxes.

5.8 Returns and Refunds

Due to the perishable nature of food products, we do not accept returns. However, if you are unsatisfied with your order, please review our Refund Policy for information about our satisfaction guarantee and refund procedures.

6. Intellectual Property

6.1 Company Ownership

All content available through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Company Content"), is the exclusive property of Slim Chickens or its licensors and is protected by United States and international intellectual property laws.

6.2 Trademarks

The Slim Chickens name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Slim Chickens or its affiliates. You may not use these trademarks without our prior written consent.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Resell or make commercial use of our Services or content
• Download, copy, or redistribute any content
• Make derivative works based on our Services
• Use our trademarks or intellectual property

6.4 Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe any content on our Services infringes your copyright, please contact us at [email protected] with details of the alleged infringement.

7. User Content

7.1 Your Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services, including reviews, comments, photos, and feedback ("User Content"). You represent and warrant that your User Content:

• Is accurate, truthful, and not misleading
• Does not violate any applicable laws or regulations
• Does not infringe on the rights of third parties
• Does not contain harmful, offensive, or inappropriate material
• Is not commercial in nature without our consent

7.2 License Grant

By submitting User Content, you grant Slim Chickens a worldwide, royalty-free, non-exclusive, perpetual, and transferable license to use, reproduce, modify, publish, distribute, and display your User Content in connection with our Services and marketing efforts.

7.3 Prohibited Content

You may not submit User Content that:

• Is false, misleading, or deceptive
• Contains hate speech, harassment, or discrimination
• Includes personal information of others without consent
• Promotes illegal activities or substances
• Contains explicit, sexual, or inappropriate material
• Violates intellectual property rights
• Includes spam or commercial solicitations

7.4 Content Removal

We reserve the right to remove, modify, or refuse to display any User Content that violates these Terms or is otherwise objectionable, without prior notice or liability.

8. Disclaimers

8.1 "As Is" Service

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Service Availability

We do not warrant that our Services will be uninterrupted, secure, or error-free. Our Services may be subject to limitations, delays, and other problems inherent in internet communications and electronic commerce.

8.3 Third-Party Content

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy policies, or practices of these third parties.

8.4 Professional Advice Disclaimer

Any nutritional information, dietary recommendations, or health-related content provided through our Services is for informational purposes only and should not be considered professional medical or dietary advice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Slim Chickens and its affiliates, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury or property damage
• Loss of goodwill or reputation

Our total liability for any claims related to our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless Slim Chickens, its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your User Content
• Your negligent or wrongful conduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Slim Chickens. We provide these links for your convenience but do not endorse or assume responsibility for the content, privacy policies, or practices of these third parties.

Your interactions with third-party providers, including payment transactions and delivery of goods or services, are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party services you access.

12. Termination

12.1 Company Termination Rights

We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of our Services or staff
• Failure to pay outstanding charges
• Long periods of inactivity

12.2 User Termination Rights

You may discontinue use of our Services at any time by closing your account or ceasing to access our Services. You may request account deletion by contacting customer support.

12.3 Effect of Termination

Upon termination, your right to use our Services will cease immediately. However, these Terms will remain in effect regarding any outstanding obligations, indemnification requirements, and liability limitations.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms and your use of our Services are governed by and construed in accordance with the laws of the United States and the state where Slim Chickens is incorporated, without regard to conflict of law principles.

13.2 Dispute Resolution

Before initiating any legal proceeding, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We are committed to working with you to reach a fair resolution.

13.3 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the United States, and you consent to the jurisdiction of such courts.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our Services, business practices, or legal requirements. When we make changes, we will:

• Post the updated Terms on our website
• Update the "Last Updated" date
• Notify you of material changes via email or prominent website notice
• Provide reasonable notice before changes take effect

Your continued use of our Services after any modification constitutes acceptance of the updated Terms. If you disagree with the changes, you must discontinue use of our Services.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Slim Chickens regarding use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, natural disasters, terrorism, riots, or government actions.

15.6 Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

16. Contact Information